Skin is read with the eyes, so the photos matter: a close-up in daylight and one from further back. Some rashes need to be seen in person, and the clinician will say so. $50, charged only when a clinician replies to you.
A Canadian physician or nurse practitioner replies to you in writing, within 24 hours. Any prescription goes straight to your pharmacy. No account, no booking, nothing to set up until the end.
An intake, not a chat with a clinician: a few questions, then a physician or nurse practitioner replies in writing.
Tap the sentence that sounds like you, or write your own below.
Just talk. Nothing to sign up for.
Yes, for most acne. The clinician sees your photos, reads what acne medication you have tried, and prescribes the next step on the ladder: a retinoid cream, benzoyl peroxide, an antibiotic gel or pills, or for some women a hormonal option. Isotretinoin is started only by a dermatologist in person.
No. A physician or nurse practitioner reviews your request, as a family doctor would. Most acne, eczema and common rashes are treated that way; when a dermatologist is needed, the reply says so.
Yes. Eczema medication in writing means steroid creams of the right strength for the site, non-steroid creams for the face and folds, and an antibiotic when the skin is infected. The photos tell the clinician which.
Often, with good photos and a few answers: where it is, since when, whether it itches, spreads, or came after a new soap, plant or medicine, which points to contact dermatitis. Some rashes need to be seen in person, and the clinician will tell you.
A rash with fever, sores in the mouth or eyes, dark spots that do not fade when pressed, swelling of the face, or spreading over hours needs same-day care or emergency care, not a written consultation.
A close-up in daylight, sharp and without filters, and one from further back so the clinician sees where it is on the body. Up to three.
Family physicians and nurse practitioners treat most rashes; dermatologists take the ones that do not respond or need a procedure.
Paid at the pharmacy, and it varies: generic creams and antibiotic pills are inexpensive, newer branded creams cost more. The clinician can choose with cost in mind if you say so.
$50 for the written review of your photos and answers, charged only when a clinician replies. Any cream or tablet is paid at the pharmacy.
I've run out of my blood pressure pills and my family doctor retired last month. Can I get a refill?
Yes. I've sent three months of your blood pressure medication to your pharmacy. Please have your blood pressure checked within the month so your next renewal is straightforward.
Not covered by provincial health plans — your own doctor or a walk-in clinic remains free.