For a medicine you already take and know well: blood pressure, cholesterol, thyroid, inhalers and more. Opioids, sedatives and ADHD medicines are not renewed this way; they need an ongoing relationship with your prescriber. $35, charged only when a clinician replies to you.
A Canadian physician or nurse practitioner replies to you in writing, within 24 hours. Any prescription goes straight to your pharmacy. No account, no booking, nothing to set up until the end.
An intake, not a chat with a clinician: a few questions, then a physician or nurse practitioner replies in writing.
Tap the sentence that sounds like you, or write your own below.
Just talk. Nothing to sign up for.
Yes, for most long-term medicines. You tell us the medicine, the strength, how you take it and how it has been going; a physician or nurse practitioner reviews it in writing and sends the renewal to your pharmacy when it is appropriate. No visit, no video.
Three doors: your pharmacist, who can often renew a stable medicine for a limited supply; a walk-in clinic or your own doctor; or a written request here, reviewed by a licensed clinician within 24 hours.
Long-term medicines you have taken for a while on a stable dose: blood pressure, cholesterol, thyroid, diabetes pills, inhalers, reflux, birth control and similar. The clinician checks the medicine, the dose and when it was last monitored.
Opioid painkillers, sleeping pills and sedatives, ADHD stimulants, and any medicine that needs an examination or a specialist. A medicine you have never taken is not a refill; it is a new request for its condition.
No. There is no account and no registration. You answer a few questions, a clinician reads them, and the reply comes by text with a private link.
Tell us. It changes the reply: a short bridging quantity is the usual answer, and your pharmacy may be able to give an emergency supply meanwhile. Running out of a blood pressure or seizure medicine is handled with that urgency in mind.
Yes, to the pharmacy you choose, any pharmacy in your province. It is sent directly; you pick up as usual.
A written reply within 24 hours, usually much sooner. The prescription reaches the pharmacy with the reply.
Sometimes. Blood pressure, cholesterol, diabetes and thyroid medicines need periodic checks; if yours is more than a year old the reply may come with a requisition, and the renewal may be shorter until it is done.
$35 for the written review, charged only when a clinician replies to you. Nothing is charged if they cannot help or if you need to be seen in person. The medicine itself is paid at the pharmacy as usual, or covered by your plan.
I've run out of my blood pressure pills and my family doctor retired last month. Can I get a refill?
Yes. I've sent three months of your blood pressure medication to your pharmacy. Please have your blood pressure checked within the month so your next renewal is straightforward.
Not covered by provincial health plans — your own doctor or a walk-in clinic remains free.