Many people in Canada have no family doctor and still need their medicines continued. Tell us which medicine you take; a licensed physician or nurse practitioner reads your request and, when a renewal is appropriate, the prescription goes straight to your pharmacy. $35, charged only when a clinician replies to you.
A Canadian physician or nurse practitioner replies to you in writing, within 24 hours. Any prescription goes straight to your pharmacy. No account, no booking, nothing to set up until the end.
An intake, not a chat with a clinician: a few questions, then a physician or nurse practitioner replies in writing.
Tap the sentence that sounds like you, or write your own below.
Just talk. Nothing to sign up for.
Your old prescription stays valid until its refills run out. After that someone licensed has to write a new one: a pharmacist for some medicines, a clinic, or a written request here. Tell us the medicine and how you take it, and a physician or nurse practitioner replies in writing with the renewal sent to your pharmacy when it is appropriate.
In Ontario, often yes: for a stable long-term medicine you have taken for at least six months, usually for a limited supply, and never for opioids or other controlled medicines. Ask your pharmacist first. If they cannot, or the supply is running out again, this page is the next step.
Yes, when the request is appropriate. The reply comes from a physician or nurse practitioner licensed in your province, who reads what you wrote, may ask a question or two, and decides. They can decline, and nothing is charged when they do.
Say so in the chat; running out matters to the clinician and changes how they reply. A short bridging supply is a common answer while longer follow-up is arranged, and your pharmacy may be able to give a few days meanwhile.
Opioid painkillers, sleeping pills and sedatives, ADHD medicines, and anything that needs an examination. The clinician tells you plainly, and nothing is charged when they cannot help.
A written reply within 24 hours. If a prescription is appropriate, it goes straight to the pharmacy you choose; you only go and pick it up.
$35 for the written review, charged only when a clinician replies to you. Nothing is charged if they say you need to be seen in person, or if nobody replies within 24 hours. A pharmacist renewal, where it applies, is free; ask there first.
The name and strength of the medicine as on the label, how often you take it, when it was last checked, and your health card at the end. Two minutes, from your phone.
Bring the names and strengths. The clinician decides what can be continued here and what needs a visit; many long-term medicines can be, some cannot.
Register with Health Connect Ontario, online or by calling 811, to be matched with a family doctor or nurse practitioner when one is available in your area. A written request here covers the gap for your medicines; it does not replace a family doctor.
I've run out of my blood pressure pills and my family doctor retired last month. Can I get a refill?
Yes. I've sent three months of your blood pressure medication to your pharmacy. Please have your blood pressure checked within the month so your next renewal is straightforward.
Not covered by provincial health plans — your own doctor or a walk-in clinic remains free.